Shipping Policy

We’re excited to help you bring beautiful pieces into your home!
Below you’ll find all the details about how we process and deliver your orders.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed.
You’ll receive a confirmation email once your order has been placed, and another notification with tracking details when it has shipped.

Please note: Orders placed on weekends or holidays will be processed the next business day.

Shipping Times

Delivery times vary depending on your location and the shipping method selected at checkout.

Domestic orders: Typically arrive within 3–7 business days.

International orders: May take 7–21 business days, depending on customs and local delivery services.

Once shipped, your tracking link will provide the most accurate delivery estimate.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order weight.
Occasionally, we offer free shipping promotions, which will be clearly displayed on our website or during checkout.

Order Tracking

After your order has shipped, you’ll receive an email with your tracking number.
Please allow up to 48 hours for tracking information to update.

Delays or Issues

While we do our best to ensure timely delivery, unexpected delays (such as postal disruptions or customs clearance) may occasionally occur.
If your order hasn’t arrived within the expected time frame, please contact us at lilikarandi@gmx.de
and we’ll be happy to help.

Shipping Address

Please double-check your shipping address before completing your order.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged, or you believe it may be lost in transit, contact us immediately at lilikarandi@gmx.de
with your order number and details.
We’ll work with you to resolve the issue quickly.